FAQ
E-Ink Phone Case
Q: How does the E-Ink phone case work?
A: The E-Ink phone case has an embedded E-Ink screen that updates via NFC technology. Simply use the companion app to select an image or message, and tap your phone to the case to refresh the display.
Q: How do I change the image on the E-Ink screen?
A: Download our companion iOS App. Once you upload or choose an image within the app, tap your phone to the case’s NFC area to update the display.
Q: How long does it take for the image to update?
A: The image typically updates within 5-8 seconds of tapping your phone to the case. The speed may vary slightly depending on your phone model and NFC performance.
Q: Does the E-Ink screen require a battery?
A: No, the E-Ink screen doesn’t need a battery. It updates and displays the image passively, so it uses minimal power only during the brief update process.
Q: Will the image stay displayed if I don't update it?
A: Yes, E-Ink screens are designed to hold an image without power indefinitely. The display will remain until you choose to update it.
Q: Is the E-Ink screen durable?
A: Yes, the E-Ink screen is protected by the phone case itself. It’s designed to withstand regular use, but as with any screen, we recommend avoiding excessive pressure or sharp impacts.
Q: Can I display anything I want on the E-Ink screen?
A: Absolutely! You can upload photos, notes, to-do lists, art, or any design you prefer through our app. Customize your case to suit your mood, style, or needs.
For additional support, reach out to us through the Contact Us page. We’re here to help!